Can I machine wash embroidered pet bandanas?
Only if the specific product care label permits machine washing. For delicate raised embroidery or specialty fabrics, a gentler cleaning method may be more suitable.
How should I remove a small stain?
Check the care label, test any cleaning product on a discreet area where appropriate, and gently blot rather than rubbing. Avoid wet cleaning if the material or embellishments are not water-safe.
Can I iron a decorative pet collar?
Follow the individual care label. Never apply direct heat to sensitive beads, plastic decorations, lace, or raised embroidery. Some products may not be suitable for ironing at all.
What if I find a loose decorative bead?
Remove the accessory from your pet immediately to reduce potential choking or ingestion hazards. Do not continue using it until it has been assessed and made safe.
How often should ear wraps be cleaned?
Cleaning frequency depends on use, soiling, and the fabric involved. Inspect them after wearing, particularly after meals or outdoor activities, and clean according to the relevant product instructions.
Is an ear wrap suitable for a dog with ear problems?
Consult a qualified veterinarian before using a head or ear covering on a pet with an existing ear condition. Decorative ear wraps do not replace veterinary diagnosis or treatment.
What should I do if an item becomes damaged?
Discontinue use, especially if the damage creates loose threads, sharp parts, or detachable decorations. If you believe the item arrived defective, contact our customer support team with your order information.